At Tapville, we acknowledge and reward outstanding service, hospitality and adherence to our core values through the Five-Star Program. Team members who consistently provide exceptional guest service or embody our core values are eligible to earn a star.

Each time a team member earns five stars, they will receive a $10 gift card from their manager. Stars can be earned through recognition by guests in online reviews and surveys, as well as through nominations by fellow team members and managers. The General Manager will review and approve all nominations before issuing the star.

Nomination Form

Team members can nominate their peers for a star by submitting a form to management. Nominations can be based on an individual's demonstration of Tapville's core values, both within and outside of work. Management will review the nomination and issue a star to the deserving team member.