Welcome
Welcome to Tapville Central!
This page is your one-stop-shop for content and internal sites related to Tapville. Please keep this site and URL confidential as this site provides links to proprietary information.
CEO Message
At Tapville, we are committed to providing the tools, resources and training to ensure that your business operations are successful. Tapville Central is a tool that we use to consolidate various Tapville platforms for your convenience. Please save this page to access all of the resources for Tapville.
Joseph Tota, Founder & CEO, Tapville
New ideas and innovation are one of the pillars of success for Tapville. The best ideas and improvements come directly from the team members that work closest to our guests. Please encourage your teams to contribute ideas via our Ideas site. It’s a simple form for internal use only which can help us uncover the next big idea!
Five-Star nominations are when our team members go above and beyond modeling the Tapville core values or deliver exceptional guest service. Team members can nominate each other for modeling the core value through the Five-Star Hospitality page. Please share this page internally with your teams.
Tapville Support is the site to access job aids, regularly used forms, and where tickets can be logged for additional support from Tapville. Ticket requests are typically responded within 48 business hours. For urgent issues, we do provide phone number to call for support.
Brand Hub is your one-stop shop for all brand related assets. Brand Hub links can be shared to media and third parties. Brand Hub also includes commonly used templates, logos and photography.
Tapville University is the online learning & operations manual access tool. Please complete a support ticket request to receive access to this tool.
Important note: Users that have inactivity for more than 30 days are automatically archived. Their training data is stored, but a ticket would need to be completed to reactivate their access.
Resource page for event submissions, requesting marketing collateral creation or website updates, and the Tapville Marketing store for ordering in-store signage.
Tapville Store is the public-facing merchandise platform for Tapville intended for customers. If you are seeking to purchase team member (employee) apparel, please visit the Marketing Store.
Tapville Technology Store is a online store for replacement technology parts and RFID cards for self-service technology.